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Order Rejections

Issue​

The client sends an order into the Execution Server (ES) and it is rejected for an unknown reason.

Troubleshooting Options​

To troubleshoot this issue:

  • Check that trading is not halted.
  • Check the defined Risk Limits.
  • Check that orders specify the correct destination (or that the ES has expected auto-routing rules configured).
  • Check that the order destination is online (for example, the algorithm is deployed, the trading connector is configured, and the destination venue is connected).
  • Check who is generating the order reject event and what rejection reason is provided.